About Us

Our Mission

“Dependability is our hallmark and experience is our strength,” says General Manager Eric Johnson. “We have demonstrated our ability to complete projects under the most difficult weather and site conditions. Our clients will attest that we not only plan our work thoroughly, but execute our work carefully.” That commitment to best practices and passion for delivering leading edge technology is your assurance that Complete Windows cares about you, your project and your living environment.

Our History

Complete Windows is one of Vancouver Island’s superior window showrooms, a first-rate installer and an exclusive dealer for several top window manufacturers. Complete Windows began as a home-based business founded by Wayne Bowles. With an appetite for challenging residential and commercial construction projects, Wayne always had an obsession for the building industry. He developed an expertise in building codes, “House as a System” technology, and certification in building envelopes, which are the key to energy efficiency and climate control.

Meet The Team

Wayne Bowles – Co-Founder / Sales

Starting his construction career in Fort St. John, BC in 1976, Wayne’s extensive knowledge and vast experience in the various fields of new home construction, renovations and commercial building has brought him to where he is today. In 1989, Wayne moved to the Oceanside area on Vancouver Island. Shortly after, he was chosen as one of the first contractors in the Parksville to Campbell River area by BC Hydro for the Power Smart Home Improvement Program. Wayne’s desires for the window and door aspect of the program lead him to establish Complete Window Services.

Wayne’s honesty, knowledge and passion for doing it right has built CWS a positive reputation within the community and his ability to continuously satisfy customers gives him motivation to push the elements in construction every day.

In his downtime, Wayne can be found roaming his 6 acres and plotting the next project for him and Holly to tackle. Failing that, he will be on the golf course.

Eric Johnson –  Sales

Growing up around the construction industry, Eric was intrigued by the dynamics of the business. In 2010 Eric moved back to Vancouver Island from Calgary to pursue his dream of growing and running the family business.

Starting his career with counselling adolescents and helping them meet their goals, Eric moved forward into operations which lead to the opportunity to become the Customer Service Manager at DSL for Western Canada and Western USA at the age of 24.

His vast experience enables him to have exceptional customer service skills and run our installation crews with a calm approach. Eric takes immense pride in educating every customer on the differences in products and explains the benefits of a quality window and workmanship.

When Eric leaves the office his mind never stops. He is constantly dreaming up the next BIG step for expanding the company and its name and his family values keep him motivated towards his goal.

Simon Downs – Sales

In 2003, Simon and his family came to Vancouver Island from England for a vacation and couldn’t bear to leave. The Island lifestyle accommodates many of Simon’s hobbies including his favorite – riding horses with his daughter. Simon has enjoyed a varied working career. He spent many years within the construction industry and has just recently passed the Building Inspectors exam to further his knowledge within an industry that changes from day to day.

Simon joined the Complete Windows team in 2016 as a Sales Representative and handles all the South-Island clientele. With community involvement in the Cowichan Valley area, he prides himself on representing quality brands and providing an exceptional first-class experience for his customers.

Danny Walters – Sales

Bringing 7 years of window sales to Complete Windows, Danny’s passion for the industry is evident. He is highly motivated and strives to work to the top for every project he takes on. His experience as a team captain while playing hockey and lacrosse has contributed to his leadership abilities and taught Danny the value of teamwork. We are very happy to have him as part of our team at CompleteWindows.

Kimberley Cooney Operations / Executive Assistant

Moving to Vancouver Island from Ontario in 2009, Kim brought along with her 7 years of account coordination & customer service experience. Working in a high paced tradeshow exhibit company in Toronto, Kim mastered the art of multi-tasking. She loves the variety of projects and clientele Complete Windows encounters on a daily basis and she manages every job from start to finish with her exceptional organization skills. Kim’s patience and understanding helps her problem solve, schedule deliveries and schedule installations on a dime.

Emily Wilson – Accounting

Emily is the bookkeeper for Complete Windows. She has over 10 years of full-cycle accounting experience in the construction and hospitality business. She began her career in Vancouver, BC working as a subcontractor accountant for a major construction company while she earned her Bachelors of Business Degree. Before moving to Nanaimo in 2016, she worked as a financial accountant for Caesars Entertainment in Las Vegas, Nevada.

Emily’s favorite part of working for Complete Windows is enjoying the small, family owned and operated business atmosphere while watching the company expand to huge new levels in the Window, Door and Spray Foam industry. Outside of office hours, Emily enjoys writing music, hiking, and hanging out with her dog, Veyda, whom she recently adopted from Mexico.

Anne McGillis – Operations / Administration

Having moved from Vancouver to the Island in 2014, Anne and her family are happy to call Vancouver Island home.  While in Vancouver, Anne worked for a luxury car dealership and had a progressive career in the financial sector as an Executive Assistant and Office Manager.

Architecture and design have always interested Anne and she is looking forward to learning more about the window industry. She enjoys working with such a great team and is dedicated in providing excellent customer service.


Jay Mazur – Installation Crew